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DealersGear x Fortellis: Integrating for Innovation


DealersGear/DealersGear x Fortellis: Integrating for Innovation

The automotive industry is undergoing a digital revolution, and dealerships are at the forefront of this transformation. DealersGear, a leading provider of dealership management software (DMS), and Fortellis, a groundbreaking data platform, have joined forces to create a powerful integration that promises to streamline operations, improve customer experiences, and drive innovation within the automotive retail sector.

This exciting partnership centers around two key Fortellis APIs:

  • The Fortellis CDK Drive Post Customer API empowers developers to seamlessly manage customer data within dealership systems. Imagine adding new customers or updating existing information with just a few clicks! This API facilitates smoother workflows for dealership staff and paves the way for a more efficient and enjoyable customer experience.
  • The Fortellis CDK Drive Get Customer API acts as a bridge between dealership systems and third-party applications. Developers can leverage this API to access a wealth of customer information, including contact details, vehicle ownership history, and service records. This opens the door for the creation of innovative solutions that personalize the customer journey and optimize dealership operations.

Benefits Abound for Dealerships

The implications of this integration are far-reaching. Here are just a few of the ways dealerships can leverage the DealersGear-Fortellis partnership:

  • Enhanced Customer Service: Dealerships can gain a deeper understanding of their customers, allowing them to provide personalized interactions and targeted recommendations. Imagine a service advisor being able to instantly pull up a customer's service history, leading to faster and more accurate diagnoses.
  • Streamlined Processes: Real-time data exchange eliminates the need for manual data entry, freeing up dealership staff to focus on what matters most – their customers. Imagine a salesperson being able to add a new customer to the system while they're still on the phone, ensuring a smooth and efficient buying process.
  • Improved Data Accuracy: By eliminating manual data entry, dealerships can minimize errors and inconsistencies within their systems. This leads to better decision-making and a more reliable foundation for future growth.
  • Increased Innovation: The Fortellis APIs unlock a world of possibilities for developers. Imagine third-party applications that integrate seamlessly with DealersGear, offering dealerships cutting-edge tools to enhance their operations and customer service.

A Partnership Built for the Future

The DealersGear-Fortellis integration signifies a commitment to progress within the automotive industry. By embracing real-time data exchange and fostering collaboration between leading software providers, DealersGear and Fortellis are empowering dealerships to operate more efficiently, deliver exceptional customer service, and position themselves for long-term success. This partnership is a testament to the power of innovation, paving the way for a brighter future for dealerships and their customers alike.

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